[MUSIC] [CLICK] NARRATOR: FROM THE DAY
GEORGE JENKINS OPENED HIS FIRST PUBLIX,
HE TREATED HIS CUSTOMERS
LIKE ROYALTY. HE ONCE SAID, “THE AIM IS
TO LEARN ALL YOU CAN ABOUT THE BUSINESS TO DO THE
BEST JOB YOU CAN FOR
THE CUSTOMER.” WHAT WAS TRUE FOR PUBLIX
CUSTOMERS IN THOSE DAYS, CONTINUES TO
BE TRUE TODAY. IT BEGINS AND ENDS WITH
A REMARKABLE ATTENTION TO PREMIER CUSTOMER SERVICE
AND IS WHAT DISTINGUISHES PUBLIX FROM OTHER
FOOD RETAILERS. IT’S THE WAY PUBLIX
ASSOCIATES ACTIVELY SEEK OUT OPPORTUNITIES
TO BE HELPFUL. GOING THE EXTRA MILE TO
MAKE CERTAIN CUSTOMERS ARE COMPLETELY SATISFIED WITH
THEIR SHOPPING EXPERIENCE. AND HOW ASSOCIATES GET TO
KNOW THEIR CUSTOMERS BY NAME, DEVELOPING LASTING
RELATIONSHIPS AND TRUST. IT IS BUILDING AND
MAINTAINING STORES THAT ARE INNOVATIVE,
CLEAN AND ENJOYABLE SHOPPING
ENVIRONMENTS. CONSISTENTLY PROVIDING OUR
CUSTOMER ONLY THE HIGHEST QUALITY IN THE PRODUCTS
THAT WE MAKE AND SELL. ALWAYS MAKING CERTAIN THAT
OUR SHELVES ARE FULL OF THE WIDEST VARIETY
OF PRODUCTS OUR CUSTOMERS
WANT. AND IT IS RELIABLY SERVING
OUR CUSTOMERS WITH THIS ROYAL EXPERIENCE EACH TIME
THEY SHOP IN OUR STORES. IT’S PUBLIX ASSOCIATES
EVERY DAY DELIVERING MR. GEORGE’S LEGENDARY
CUSTOMER SERVICE. NOW AS THEN, MAKING SURE
THAT PUBLIX ALWAYS IS WHERE SHOPPING
IS A PLEASURE. [MUSIC]

Author Since: Mar 11, 2019

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